Before you jump into registration...
PLEASE READ THE FOLLOWING INFORMATION CAREFULLY!
We are instituting an attendance cap of 35,000 people this year. We don't like to limit our growth, but we've reached the capacity of our current facilities.
We are not raising our rates this year. We will once again be offering a limited amount of memberships at the discounted rate of $70 with full price memberships being $80. Unlike previous years where we have used a date cut-off for the discounted rate, we are instead limiting the number of discounted memberships to 10,000.
We will be providing updates on how many discounted memberships we have remaining via our website and official social media outlets. As part of this process, online registration will temporarily shut down when the 10,000th registration has been completed. This will give us time to verify the first 10,000 registrations. Following the verification process we will reopen online registration for the remaining 25,000 memberships.
If we reach 35,000 registered members, we will close our online registration and not offer at-the-door registration. As we get close to this total we will provide updates via our website and official social media outlets.
Registration is only available for the entire convention weekend. There are no day passes.
Our membership rates for 2014 are:
Children 8 and under are admitted free to Otakon when accompanied by a parent/guardian. If you are bringing someone who is 8 or younger, you do not need to fill out the registration form for them. Simply bring them with you to the registration counter when you arrive at the convention, and free Child badges will be provided.
A parent or guardian must accompany any and all children under the age of 12 at all times.
Children are required to carry some form of written identification and parent/guardian contact information with them at all times so that Otakon staff may contact the parents or guardians should the need arise.
We do not offer group rates or group discounts.
Full instructions for the secure online registration system are available on the first page of the registration process. You must agree to certain terms and conditions to complete registration.
Please keep in mind that Memberships and Otakon Registrations are NON-TRANSFERABLE and NON-REFUNDABLE.
If you pre-registered in a previous year, you should renew your membership rather than create a new one. It will save you time and allow us to keep our records in good shape. If you don't remember your member ID or password, follow the directions on the login recovery page to have it sent to you.
If you are a new member, or have only registered at the door in previous years, you may create a new member account by clicking the 'Add New Registrant' button on the first section of our registration site.
We no longer accept mail-in registration payments. If for some reason your situation requires that you pay by means other than credit/debit card please contact our registration team so that we may work with you
If you lose your registration email with the barcode, you can view it online and reprint it at any time by logging into our Members Only section. You may log in using your member ID or the email address you provided when you registered. If you don't remember your member ID or password, follow the directions on the login recovery page to have it sent to you.
If you have any questions about the registration process or are having a problem with our registration system or your registration payment, please contact us through the Otakon Interactive Help page. We have a team dedicated to answering everything from the most general to more complex questions.
If you have a medical condition that may affect your ability to get around the convention, you can let us know about it in advance by selecting the 'special needs' box on the registration form. When you arrive at the convention center to pick up your badge, go directly to the Special Needs booth in the registration lobby to check in and obtain a badge ribbon as well as information on how to get around.
Debit card users: A hold may be placed on your card for the total amount you intend to pay for membership registration. A separate charge will then appear shortly thereafter for the actual payment. The held charge typically disappears after 5-7 business days depending on your bank. If you suspect there may have been a server error resulting in a double-charge on your card, please wait 14 days before contacting us. As your bank places the hold on the card, we cannot make the hold go away faster.
If you have any other questions regarding pre-registration for Otakon please use the Interactive Help Forms here.